Shipping policy

We believe that the little things should always feel effortless; including getting your order into your hands. That’s why we make sure every delivery is quick, reliable, and beautifully packaged, so the joy of your Vivaara experience begins the moment it arrives at your door.

Shipping Within Australia

Standard shipping is free on all orders. All orders are dispatched from Perth, WA within 1 business day.

Shipping Method	Service	Cost	Estimated Delivery
Standard Shipping	AusPost Parcel Post	Free	2-8 Business Days*
Express Shipping	AusPost Express Post	$6.99	1-4 Business Days*

*Please allow additional time for orders to reach NT and Far North QLD

More Information

Order Tracking

Once your order is on its way, we’ll send you a shipping confirmation email complete with an AusPost tracking number so you can follow its journey.

International Shipping

Currently, we only ship within Australia. We look forward to expanding our Vivaara community in the future!

Our Packaging

Your Vivaara order will be carefully packaged and sent in our discreet mailer box, ensuring it arrives safely and in style. We believe that when your belongings look their best, you feel your best, and that experience starts from the moment your package arrives.

Incorrect Shipping Address

If you’ve accidentally entered an incorrect shipping address, please contact us immediately. We are unable to redirect orders once they have been dispatched, so it’s important to get in touch as quickly as possible.

Returns

For information on returns and exchanges, please visit our Returns Policy page.